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Frequently Asked Questions
These are the questions customers normaly ask
Shipping Information
What Shipping Methods Are Available?
We make countrywide deliveries for our clients. We use delivery companies such as Fargo Courier, G$S, Mololine to ship products to our customers in various parts of the country.
How Long Will it Take To Get My Package?
Usually, your order will be shipped 1-2 business days after placing your order. Depending on your location and shipping option, your delivery times may vary.
Once you have placed an order we will send you a confirmation email. After your package has left our shop and begun the delivery process, we will send you another email with a final confirmation and tracking number.
How Do I Track My Order?
You can track your order in two ways: Clicking on the ‘track your order’ link given in your order confirmation email, or Entering your order number on the track order page. For any inquiries contact our Customer Service Call Center at +254727847843.
Do I Need A Account To Place Order?
No, you don’t need to have an account already created. You can create one on the spot, once you’ve found the product you want to buy.
FAQ Second Version
What Shipping Methods Are Available?
We make countrywide deliveries for our clients. We use delivery companies such as Fargo Courier, G$S, Mololine to ship products to our customers in various parts of the country.
How Long Will it Take To Get My Package?
Usually, your order will be shipped 1-2 business days after placing your order. Depending on your location and shipping option, your delivery times may vary.
Once you have placed an order we will send you a confirmation email. After your package has left our shop and begun the delivery process, we will send you another email with a final confirmation and tracking number.
How Do I Track My Order?
You can track your order in two ways: Clicking on the ‘track your order’ link given in your order confirmation email, or Entering your order number on the track order page. For any inquiries contact our Customer Service Call Center at +254727847843.
How Should I to Contact if I Have Any Queries?
You can contact us through our email: info@andteltech.co.ke or reach us through mobile: +254727847843
Do I Need an Account to Place an Order?
No, you don’t need to have an account already created. You can create one on the spot, once you’ve found the product you want to buy.